Evolving Spirit Office Policies

All New Clients Must Complete a Phone Consultation Prior to Confirmation of Appointment! 

Office Location and Directions Provided During Call. Thank You!

            

Cancellations

Evolving Spirit requires all services to be prepaid prior to appointment confirmation via credit card or other pre-payment applications. Confirmation of appointment will not occur until payment has been received. Clients who fail to show or call to cancel an appointment, will not be given a refund. Clients who call within 24-hour’s notice of the scheduled appointment time will be issued a credit for a rescheduled date.  However, if I need to cancel any appointment with less than 24 hour’s notice, a full refund/credit will be issued.

Tardiness

A brief consultation occurs prior to any service so it is imperative that you arrive on time. Appointment times will not extend beyond the stated time to accommodate late arrivals.  In the event of an emergency please call the office.

Sickness

Massage/bodywork is not appropriate care for infectious or contagious illness. Please cancel your appointment as soon as you are aware of an infectious or contagious condition. If it is within the 24-hour notice period, the appointment will be rescheduled with a credit.

Client Rights

At any time during a service, clients have a right to refuse and/or stop any service. Client may request a change in pressure, music, or bodywork methods. Evolving Spirit is committed to providing a safe and nurturing environment at all times.

Professional Atmosphere/Scope of Practice

Requests or suggestion of any activity of a sexual nature will not be tolerated. Any solicitation will promptly end the session and be reported to the appropriate authorities.

The breast and genital areas will not be massaged under any circumstances. Clients will remain properly draped at all times. Disrobing will only occur when I have left the room.

As a member of the Associated Bodyworkers & Massage Professionals and the State of Delaware Massage & Bodywork Board, I follow all state rules and regulations. I do not diagnose or prescribe for medical conditions nor am I allowed to provide treatment for a specific condition without a doctor’s supervision. I am required to refer you for diagnosis and to follow recommendations of your physician.